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Services

INSTRUCTIONAL DESIGN

The ADDIE model of instructional design is the foundation of our core services. After a planning session to learn about your organization’s needs and goals, we will provide a detailed Needs/Learner Analysis, Design, Development, Implementation, and Evaluation of your training project. Because we include the Planning process first, we refer to our work model as “PADDIE.”

 

Our independent contractors can work remotely or serve as an on-site extension to your internal curriculum design and training team.

We offer “blended” learning solutions to meet your training and performance improvement needs. We also provide courses translated in several different languages to accommodate diverse audeinces.

 

    • e-Learning (computer and/or Web-based) training
    • Instructor-led training
    • Job aids and other quick reference material
    • Self-paced workbooks
    • Storyboarding (conversion of print training material to electronic)
    • Tests (to assess the learner’s mastery of the learning objectives)
    • Evaluations (measure effectiveness of training if training helped the organization meet its goals)

 

TECHNICAL WRITING

Technical writing is a method of planning, analyzing, and organizing complex, technical information that readers need to know and do, and then developing or presenting that written content in a logical, clear, accurate, and consistent manner.

We will produce, revise, and maintain a wide variety of customized end-user reference tools in print and electronic format, including:

 

    • Reference Manuals
    • User Guides
    • Policies and Procedures Manuals
    • Service and Safety Guidelines
    • HR/Compliance Manuals
    • Job Aids / Reference Material
    • System Release Notes
    • Online Help Documentation
    • Newsletters

 

PERFORMANCE IMPROVEMENT

By applying the International Society for Performance Improvement’s endorsed HPT Model, we can provide performance improvement consulting that will:

 

    • Help identify cost-effective performance improvement solutions that are directly linked to your company’s mission, goals, culture, and objectives.
    • Apply a comprehensive, “systems” approach that will impact and improve every department and process within your organization.
    • Pinpoint gaps in current and desired workplace performance by observing excellent processes and performers and applying what is working to those processes and performers that are stagnant; this applies to knowledge worker, the work environment, and the work itself.
    • Recommend interventions or solutions to remove barriers to performance so people can improve their performance and achieve their full potential. One such solution is better recruitment and selection of employees. Click here to learn more: http://debwagner.info/hpttoolkit/recruit_hpt.htm
    • Help implement changes that will produce realistic, measurable results that will achieve performance goals and positively impact the organization’s bottom line.

 

THESES AND DISSERTATION

Our expert word processors and editors will produce a quality thesis, dissertation, or report in a timely manner. We also advise you on organization, flow, clarity, grammar, punctuation, and sentence structure for your paper. We are experienced in applying the following formatting and writing styles:

 

    • APA (American Psychological Association)
    • MLA (Modern Language Association)
    • Chicago (Chicago Manual of Styles)
    • Turabian (Kate Turabian)

Edits are made using Track Changes feature in MS Word so you can easily identify recommended changes, choose to accept or reject changes, and/or modify content as you see fit. Rates are:

 

    • Basic (72-hour turnaround time): $3.95 per page
    • Two Day (48-hour turnaround time): $5.95 per page
    • Twenty-four (24-hour turnaround time): $6.95 per page
    • Zoom (10-hour turnaround time): $9.95 per page, max of 10 pages
    • Rapid (4-hour turnaround time): $12.95 per page, max of 10 pages